.Five9 (FIVN) has been actually rewarded the 2024 Aragon Research Development Honor for Artificial Intelligence Call Centers as well as called a Forerunner in pair of Aragon Investigation Globe rumors: artificial intelligence Agent Operating Systems in the ICC, 2025, and Intelligent Contact Center, 2025. The firm was acknowledged as the best calculated merchant in the artificial intelligence Broker Platforms report.At the primary of Five9’s development is their eyesight for The NEW CX, where Artificial Intelligence Agents as well as AI-empowered Human Agents team up to provide hyper-personalized customer experiences. The business recently presented brand-new innovations consisting of Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, identifying Five9’s ideal use of technology in market progression and also interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Research Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Investigation Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research study World: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Investigation Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand new CX, ou00f9 Agents artificial intelligence et Agents Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Development Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Research World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was additionally called an Innovator in The Aragon Research Study World for AI Broker Platforms in the ICC, 2025 and Aragon Analysis Globe for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX Platform, has been named a champion of the 2024 Aragon Research Innovation Award for AI Call Centers. Additionally, Five9 has actually been called a Forerunner in 2 Aragon Research study Planet files: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. This awareness from Aragon Study emphasizes Five9’s placement as a forerunner in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 document positions Five9 as the best
key seller rated in
the report, recognizing Five9 s important eyesight for AI-driven development in CX. At the core of this particular technology is actually Five9’s goal for The NEW CX where AI Professionals and also AI-empowered Person Agents collaborate to deliver hyper-personalized, straightforward client knowledge. By empowering companies to provide transformative consumer interactions while lowering expenses as well as enhancing effectiveness, Five9 is setting new standards for AI-powered remedies in the contact center sector.
AI is foundational for developing awesome customer expertises, and also we are actually honored to be determined by AragonResearch study as innovative for our attempts to drive the intelligent call center ahead, claimed Jonathan Rosenberg, Main Modern Technology Police Officer as well as Chief of Artificial Intelligence, Five9. Our emphasis has been, and are going to continue to be actually, helping services supply those adventures along with user friendly tools as well as capabilities. Along with each brand new advancement, our company take a progression for both Five9 and for the industry as a whole.
The Aragon Analysis Technology honor identifies providers leveraging speculative use innovation to not just adjust as markets modify, but to actively disrupt and educate just how their markets will definitely evolve. Five9 was formally presented along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research awards event.Five9’s dedication to technology, specifically its own eyesight for combinationing artificial intelligence Agents and also AI-empowered Human Professionals, is setting a new requirement for how organizations can easily deliver hyper-personalized as well as seamless consumer adventures, said Jim Lundy, Owner, CEO and also Lead Expert, Aragon Analysis. This award and record identity improves Five9’s dedication to delivering AI advancements for CX.
Earlier this year, the provider offered brand new developments, consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents, that change the method business approach CX, steering far better end results for both consumers as well as brokers. Concerning Five9. The Five9 Smart CX Platform, powered by Five9 Brilliant AI, gives an extensive rooms of solutions to energy AI-elevated customer expertises that supply far better organization outcomes and Bring Joy to CX.
Our combined cloud-native offering permits hyper-personalized customer knowledge and also more enabled workers, creating every consumer communication extra connected, easy, and also personal. Depended on by 2,500 +clients as well as 1,400+ companions around the globe, Five9 combines the energy of AI, our platform, as well as our people to drive AI-elevated CX.To learn more, go to www.five9.com. Engage along with our team @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Rights Reserved.
The id of an Aragon Study honor champion is actually not a recommendation through Aragon Study of any sort of merchant, item, or even solution. Sight source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FAQ. What significant awards did Five9( FIVN) win in 2024 from Aragon Research? Five9 gained the 2024 Aragon Study Advancement Honor for Artificial Intelligence Call Centers and also was called an Innovator in 2 Aragon Study Globe files: AI Broker Operating Systems in the ICC, 2025, as well as Intelligent Contact Center, 2025.
What brand-new AI products carried out Five9( FIVN) present in 2024? Five9 launched Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Representatives to transform consumer expertise management.How carries out Five9’s( FIVN )BRAND-NEW CX sight effect client service? Five9’s brand-new CX vision blends artificial intelligence Representatives along with AI-empowered Human Agents to supply hyper-personalized, effortless customerexpertises while reducing prices as well as strengthening effectiveness.
What was Five9’s( FIVN) calculated position in the Aragon Investigation World 2025 record? Five9was positioned as the absolute most key vendor in the AI Broker Operating Systems in the ICC, 2025 report, realizing their key eyesight for AI-driven technology in CX. When did Five9( FIVN) get the AragonAnalysis Technology
Honor
?
Five9 was officially offered with the award on December 10, 2024, at the Aragon Transform 2024 honors event.